COURSE DESCRIPTION: This course will allow learners to expand their leadership skills and improve communication practices, as well as develop consensus building and decision-making skills. Through active learner participation and refinement of communication skills, leaders will be better equipped to preempt potential conflict by understanding diverse viewpoints to find common ground for complex situations.

TARGET AUDIENCE: Department directors, department chairs, active Medical Staff contributors, committee members and those with past roles as medical staff leaders. NOTE: This course is by invitation only. Participants are identified by Zulma Berrios, M.D., and Ruben Ricardo, M.D., Chief Medical Officer.

LEARNING OBJECTIVES:

• Review team goals, strategy and results to date.
• Interpret project experience to date, using a success and setback loop analysis.
• Practice giving and receiving feedback on each team’s project to strengthen synergies and boost performance.
• Resolve conflicting issues effectively; brainstorm solutions for any barriers to success.
   

FACULTY & DISCLOSURE

Theodosia Southern, M.A. 
Center for Executive Leadership
Boulder, Colorado

Patricia (Tricia) Webster
Center for Executive Leadership
Boulder, Colorado

Zulma Berrios, M.D. 
Chief Medical Officer 
West Kendall Baptist Hospital 
Baptist Health South Florida

Ruben Ricardo, M.D. 
Anesthesiologist 
West Kendall Baptist Hospital
Baptist Health South Florida

Due to the non-clinical nature of the content discussed, the speakers have no relevant financial relationships to disclose. 
This CME activity will not cover content that would involve products or services of commercial interests. Therefore no opportunity exists for a conflict of interest based on the financial relationships of faculty and those persons in control of content. Since these relationships are not relevant, no disclosure information was collected. 

Non-faculty contributors and others involved in the planning, development, and editing/review of the content have no relevant financial relationships to disclose with ineligible companies*
 

ACCREDITATION
Baptist Health South Florida is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. Baptist Health has been re-surveyed by the ACCME and awarded Commendation for 6 years as a provider of CME for physicians.

Baptist Health South Florida designates this live activity for a maximum of 2 AMA PRA Category 1 Credits™ each.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.   

This activity has been approved for 2 credit hours each, CE Broker Course #20-899223, by the Florida Boards of Medicine, Osteopathic Medicine and Physician Assistants.