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ForwardCreating a High Reliability Culture: Path to Zero Harm
The path to zero harm is the commitment to creating a high reliability culture. The siloed perspective on performance improvement is giving way to a holistic perspective of excellence, embracing safety, technical distinction, empathy and coordination. This holistic excellence requires an engaged workforce that takes pride in high reliability in delivering care the way they believe it should be.
Please join us for this special event to hear one of healthcare’s most acclaimed thought leaders, Dr. Thomas H. Lee, provide his perspective on creating a high reliability culture.
Target Audience
Physicians, Psychologists, Physician Assistants, Advanced Practice Registered Nurses, and Senior Executive Leaders. (Specifically: Vice Presidents, Medical Executive Committee, Medical Directors, Chief Medical Officers, and Department Chiefs.)
Learning Objectives
- Describe the nature of the work involved in culture change.
- Outline approaches to the development of “organizational grit.”
- Think through goals to grow the organizational culture at Baptist Health.
Thomas H. Lee, M.D.
Chief Medical Officer
Press Ganey
Boston, Massachusetts
Thomas H. Lee, M.D., indicated that neither he nor his spouse/partner has relevant financial relationships with commercial interest companies, and he will not include off-label or unapproved product usage in his presentation or discussion.
Non-faculty contributors and others involved in the planning, development, and editing/review of the content have no relevant financial relationships to disclose.
Baptist Health South Florida is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. Baptist Health has been re-surveyed by the ACCME and awarded Commendation for 6 years as a provider of CME for physicians.
Baptist Health South Florida designates this live activity for a maximum of 2 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity has been approved for 2 credit hours CE Broker Course #20-683069, by the Florida Boards of Medicine, Osteopathic Medicine, Psychology (2 hours) and by the Florida Council of Physician Assistants.
Available Credit
- 2.00 AMA PRA Category 1 Credit™
- 2.00 General certificate of attendance
- 2.00 Nurse Practitioners
- 2.00 Florida Board of Psychology
The live conference is open to Baptist Health affiliated Medical Staff and Clinical Employees only.
Required Hardware/Software
Technical Support: If you are experiencing technical difficulties or have received an error message, please send an email to CME@BaptistHealth.net and include a print screen of the error message, your browser name and version, username and URL where the error occurred. You can expect a response within 48 hours.