Herbert Greene, M.D. Lecture - Building Social Capital: Three Key Distinctions
Join us as Dr. Thomas Lee, Chief Medical Officer for Press Ganey Associates, Inc., introduces practical frameworks and relationship-centered strategies to strengthen collaboration across clinical teams, patients, and caregivers. As healthcare systems face increasing complexity, fragmentation, and demands for improved outcomes, building social capital—defined as the quality of relationships, trust, and shared purpose—has emerged as a critical competency.
About Herbert H. Greene, M.D.
When Herbert H. Greene joined Baptist Hospital’s Emergency Department on May 27, 1964, he was a pioneer –– not only the first Black physician in the hospital, but also the first south of Flagler Street.
In 2021, Baptist Health’s Board of Trustees designated May 27 as a day to reflect and recommit to the professional and humanitarian values that Dr. Greene personified.
Every year at the Herbert H. Greene, M.D., commemoration program, we remind ourselves of all that he accomplished and of all the unfinished work that remains. Dr. Greene's enduring impact is his influence on our culture. The lives he touched as a physician and the hearts and minds he opened as a healer and colleague provide an everlasting cornerstone of our organization and purpose.
Learning Objectives
Upon completion of this conference, participants should be better able to:
- Apply strategies to build social capital within healthcare teams and systems to address contemporary clinical, organizational, and population health challenges.
- Integrate the three core values prioritized by patients and caregivers into clinical decision-making, communication, and care planning.
- Demonstrate relationship-centered behaviors that strengthen collaboration among healthcare professionals, patients, and caregivers to improve clinical outcomes and care experience.
Who Should Attend
Physicians, psychologists, nurses, allied health professionals, students, pharmacists, respiratory therapists, administrators, and other healthcare professionals interested in participating.
Registration and Fees
This conference is offered free of charge.
Agenda
| 5:30 p.m. | Why Baptist Health Honors this Day Harneet Walia, M.D. |
| 5:40 p.m. | Opening Prayer Rev. Guillermo Escalona |
| 5:45 p.m. | Announcing the Herbert Greene, M.D. Physician of the Year Award Sergio Segarra, M.D. |
| 5:50 p.m. | Physician of the Year Award Recipient Aldo O. Manresa, M.D. |
| 5:55 p.m. | Remarks from the Greene Family Jeffrey Greene |
| 6:05 p.m. | Introduction of Speaker Jack Ziffer, Ph.D., M.D. Building Social Capital: Three Key Distinctions Thomas Lee, M.D. |
| 6:45 p.m. | Questions and Answers Moderator: Jose Vazquez, M.D. |
| 6:55 p.m. | Closing Remarks Harneet Walia, M.D. |
| 7:00 p.m. | Adjourn |
NOTE: Schedule subject to change.
Conference Director
Harneet Walia, M.D., FAASM
Chief Clinical Operations, Transformational Medicine
Baptist Health Medical Group
Miami, Florida
Faculty
Thomas H. Lee, M.D.
Chief Medical Officer, Press Ganey and Associates, Inc.
Brigham and Women’s Hospital
Boston, Massachusetts
Moderator
Marcus St. John, M.D.
Interventional Cardiologist
Baptist Health Medical Group
Miami, Florida
Thomas Lee, M.D., faculty of this educational activity, is an advisor for Layer Health and has indicated that the presentation or discussions will not include off-label or unapproved product usage. All of the relevant financial relationships listed for this individual have been mitigated.
Harneet Walia, M.D., Director for this activity, has indicated she has no relevant relationships to disclose.
*Ineligible companies - Companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Accreditation
Baptist Health South Florida is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. Baptist Health has been re-surveyed by the ACCME and awarded Commendation for 6 years as a provider of CME for physicians.
Baptist Health South Florida designates this live activity for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity has been approved for a total of 1 credit hour, CE Broker Course #20-1369431, by the Florida Boards of Medicine, Osteopathic Medicine, Florida Board of Psychology and by the Florida Council of Physician Assistants.
This activity has also been approved for 1 credit for Nurse Practitioners, Nurses, Pharmacists and Techs, Occupational Therapists and Respiratory Therapists. Baptist Health South Florida CE Broker Provider #50-182.
The American Academy of Nurse Practitioners Certification Board (AANPCB) accepts CEs accredited by the ACCME. Individuals are responsible for checking with the AANPCB for further guidelines.
AMA PRA Category 1 Credits™ claimed by physicians attending live events certified and organized in the United States for AMA PRA Category 1 Credits™ can be claimed through the agreement on mutual recognition of credits between UEMS and AMA, considered as being equal to the European Continuous Medical Education Credits (ECMEC©) granted by the UEMS. One AMA PRA Category 1 Credit™ is equivalent to one (1) hour of European EACCME Credit (ECMEC©). Each medical specialist should claim only those hours of credit that he/she actually spent in the educational activity.
Disclaimer
Baptist Health South Florida presents this CME activity for use by healthcare professionals for educational purposes only. Opinions, perspectives and information presented by the faculty represent their ideas and views, and participants should carefully consider all available scientific data before acting on knowledge gained through this activity. Additionally, participants should consult the US Food and Drug Administration (FDA) for approved uses prior to prescribing medications or utilizing medical devices discussed in this activity.
While Baptist Health makes reasonable efforts to ensure that accurate information is presented, no warranty, expressed or implied, is offered. Participants should rely on their own clinical judgment, knowledge and experience before applying information acquired to their professional use.
Available Credit
- 1.00 AMA PRA Category 1 Credit™
- 1.00 General certificate of attendance
- 1.00 Nurse Practitioners
- 1.00 Florida Board of Nursing
- 1.00 Florida Board of Occupational Therapy
- 1.00 Florida Board of Pharmacy
- 1.00 Florida Board of Psychology
- 1.00 Florida Board of Respiratory Therapy

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