Medical Errors: Promoting a Culture of Patient Safety

This course satisfies the Florida Board's relicensure requirements for the prevention of medical errors for physicians. This course includes information on the five most misdiagnosed conditions during the previous biennium, as determined by the Florida Board.

Click on the Register tab to start the course.

This course is NOT intended for psychologists, osteopathic physicians, nurses, and nurse practitioners.

Current Florida Board of Medicine relicensure requirements available here.

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Continuing Medical Education Department
Office Hours: Monday - Friday, 7:30 a.m. - 3:30 p.m.
Excludes federal holidays. Appointments only.
Phone: 786-596-2398

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Target Audience

Allopathic Physicians, Dentists, Podiatrists, Physician Assistants/Physician Associates, Anesthesia Assistants, Dietitians, and Social Workers licensed in the State of Florida.

Samaritan Physicians: Successful completion of this activity will qualify Samaritan physicians for annual policy discounts. Upon completion, please print your certificate and submit it to Samaritan for consideration.

Learning Objectives

At the conclusion, participants should be able to: 

  • Identify the most commonly misdiagnosed conditions during the previous biennium as identified by the Florida Board of Medicine.
  • Define the process and benefit of root cause analysis.
  • Address error-prone situations to create safe systems of care as an error reduction and prevention strategy.
  • Identify cognitive and system-related causes of diagnostic error.
  • Explain the impact of electronic medical records (EMR) on medical errors made during hospitalizations and the role of EMR in patient safety.
  • Implement Baptist Health policies and procedures for reporting medical errors and adverse events.
Additional information
Bibliography: 
  • Slight, S. P., Beeler, P. E., Seger, D. L., Amato, M., Her, Q. L., Swerdloff, M., … & Bates, D. W. (2019). The impact of computerized physician order entry on medication errors in a multispecialty group practice. Journal of the American Medical Informatics Association, 26(9), 860-867.
  • van der Sijs, H., Aarts, J., Vulto, A., & Berg, M. (2006). Overriding of drug safety alerts in computerized physician order entry. Journal of the American Medical Informatics Association, 13(2), 138-147.
  • Phansalkar, S., van der Sijs, H., Tucker, A. D., Desai, A. A., Bell, D. S., Teich, J. M., … & Bates, D. W. (2013). Drug–drug interactions that should be non-interruptive in order to reduce alert fatigue in electronic health records. Journal of the American Medical Informatics Association, 20(3), 489-493.
  • Khairat, S., Burke, G., Archambault, H., Schwartz, T., Larson, J., & Ratwani, R. (2018). Perceived burden of EHRs on physicians at different stages of their career. Applied Clinical Informatics, 9(2), 336-347.
  • Ancker, J. S., Edwards, A., Nosal, S., Hauser, D., Mauer, E., & Kaushal, R. (2017). Effects of workload, work complexity, and repeated alerts on alert fatigue in a clinical decision support system. BMC Medical Informatics and Decision Making, 17(1), 36.
  • Newman-Toker DE, Peterson SM, Badihian S, Hassoon A, Nassery N, Parizadeh D, Wilson LM, Jia Y, Omron R, Tharmarajah S, Guerin L, Bastani PB, Fracica EA, Kotwal S, Robinson KA. Diagnostic Errors in the Emergency Department: A Systematic Review. Comparative Effectiveness Review No. 258. (Prepared by the Johns Hopkins University Evidence-based Practice Center under Contract No. 75Q80120D00003.) AHRQ Publication No. 22(23)-EHC043. Rockville, MD: Agency for Healthcare Research and Quality; December 2022. Errata and Addendum, August 2023.
  • Florida Agency for Health Care Administration (AHCA). Office of Risk Management and Patient Safety. Adverse Incident Reporting System (AIRS) Annual Summary, 2023.
  • Florida Board of Medicine. (2023). Top misdiagnosed conditions in Florida: 2023–2025 overview. Florida Department of Health, Division of Medical Quality Assurance. Retrieved from https://flhealthsource.gov/boards/
  • Centers for Disease Control and Prevention. (2025). Core Elements of Hospital Diagnostic Excellence (DxEx). Retrieved from https://www.cdc.gov/patient-safety/hcp/hospital-dx-excellence/index.html
  • Agency for Healthcare Research and Quality. (2023). Calibrate Dx: A Resource To Improve Diagnostic Decisions. Retrieved from https://www.ahrq.gov/diagnostic-safety/tools/calibrate-dx.html
  • Abimanyi-Ochom, J., Bohingamu Mudiyanselage, S., Catchpool, M., Firipis, M., Wanni Arachchige Dona, S., & Watts, J. J. (2019). Strategies to reduce diagnostic errors: A systematic review. BMC Medical Informatics and Decision Making, 19(174).
  • Jetté N, Kwon CS. Electronic Health Records—A System Only as Beneficial as Its Data. JAMA Network Open. 2019.
  • Mullins A et al. Health Outcomes and Healthcare Efficiencies Associated with the Use of Electronic Health Records in Hospital Emergency Departments: A Systematic Review. Journal of Medical Systems. 2020.
  • Pattar BSB et al. Electronic Health Record Interventions to Reduce Risk of Hospital Readmissions: A Systematic Review and Meta-Analysis. JAMA Network Open. 2025.
  • Nguyen OT et al. Electronic Health Record Nudges and Health Care Quality and Outcomes in Primary Care: A Systematic Review. JAMA Network Open. 2024.
  • Upadhyay, S., & Opoku-Agyeman, W. (2023). Implementation levels of electronic health records and their influence on quality and safety. Online Journal of Nursing Informatics, 26(3).
  • Brookings Institution. (2017). Health information exchanges reduce redundant medical procedures. https://www.brookings.edu/articles/health-information-exchanges-reduce-redundant-medical-procedures/
  • Kepner, S., & Jones, R. (2024). Patient safety trends in 2023: an analysis of 287,997 serious events and incidents from the nation’s largest event reporting database. Patient Safety, 6(1).
  • Wang, J., Liang, H., Kang, H., & Gong, Y. (2019). Understanding Health Information Technology Induced Medication Safety Events by Two Conceptual Frameworks. Applied clinical informatics, 10(1), 158–167.
  • DeAngelis, T. (2016, September 1). Preventing medical errors. Monitor on Psychology, 47(8). American Psychological Association.
  • Pew Charitable Trusts. (2018, August 28). Ways to improve electronic health record safety.
  • Hamade, N., Terry, A., & Malvankar-Mehta, M. (2019). Interventions to improve the use of EMRs in primary health care: A systematic review and meta-analysis. BMJ Health & Care Informatics, 26(1), e000023.
  • Romano, M. J., & Stafford, R. S. (2011). Electronic health records and clinical decision support systems: Impact on national ambulatory care quality. JAMA Internal Medicine, 171(10), 897–903.
  • Guardian Pharmacy Services. (2024). Process, training and technology: The keys to preventing medication errors.
     
Course Summary
Available credit: 
  • 2.00 ABOS Accredited CME
  • 2.00 ABS Accredited CME
  • 2.00 AMA PRA Category 1 Credit™
  • 2.00 General certificate of attendance
  • 2.00 Florida Board of Dentistry
  • 2.00 Florida Board of Dietitians
  • 2.00 Florida Board of Clinical Social Workers, Marriage and Family Therapists and Mental Health Counselors
  • 2.00 Florida Board of Podiatric Medicine
Course opens: 
02/01/2026
Course expires: 
01/31/2027
Cost:
$9.95

Introduction:
Samer Fahmy, M.D., FACP 
Chief Medical Executive for Quality, Patient Safety, Informatics, Academics, and GME
Clinical Enterprise
Baptist Health South Florida 

Electronic Medical Records Authors:
Patricia Lopez Rodriguez
Manager, Informatics Strategic Operations
Medical Informatics
Technology & Digital 
Baptist Health South Florida 

Jorge Coronel, M.D., FHM
Senior Medical Director 
Medical Informatics
Technology & Digital 
Baptist Health South Florida 

Medication Errors Authors:
Jeremy Paul Espeut, Pharm.D., MBA, MS
Corporate Pharmacy Acute Care Consultant
Pharmacy Administration
Baptist Health South Florida

Shivana Syne, Pharm.D., MHA, BCPS
Director, Medication Safety/Operations
Corporate Pharmacy
Baptist Health South Florida

Risk Management Authors:
Elizabeth Greene Taquechel, MS, R.N., CPPS, CPHQ
Corporate Director
Risk Management
Baptist Health South Florida

Alina Hernandez, MHSA, RN, CPHQ, CEN, CPPS
Risk Management
Baptist Health South Florida 

Patient Safety Authors: 
Yvette A. King-Archer, MSN, R.N., CPPS
Manager, Patient Safety & Regulatory Affairs
Quality & Accreditation Operations
Baptist Health South Florida

Patricia Lopez Rodriguez, Jeremy Paul Espeut, Pharm.D., MBA, MS, Shivana Syne, Pharm.D., MHA, BCPS, Elizabeth Greene Taquechel, MS, R.N., CPPS, CPHQ, Alina Hernandez, MHSA, RN, CPHQ, CEN, CPPS, Yvette A. King-Archer, MSN, R.N., CPPS, Samer Fahmy, M.D., FACP and Jorge Coronel, M.D., FHM have no relevant financial relationship with ineligible companies* to disclose and have indicated that the presentation or discussion will not include off-label or unapproved product usage.

Non-faculty contributors and others involved in the planning, development, and editing/review of the content have no relevant financial relationships to disclose with ineligible companies*

*Ineligible companies - Companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Disclosure Policy and Disclaimer

Baptist Health South Florida is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. Baptist Health has been re-surveyed by the ACCME and awarded Commendation for 6 years as a provider of CME for physicians.
              
Baptist Health South Florida designates this enduring material for a maximum of 2.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

This activity has been approved for 2 credit hours, CE Broker Course #20-997934, by the Florida Boards of Medicine, Podiatry, Dentistry and by the Florida Council of Physician Assistants.

This activity has also been approved for 2 credit hours by the Florida Council of Dietetics and Nutrition and the Florida Board Of Clinical Social Work, Marriage And Family Therapy And Mental Health Counseling. Baptist Health South Florida CE Broker Provider #50-182.

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American Board of Surgery - Maintenance of Certification (MOC) - Accredited CME - General Surgery

Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to earn credit toward the CME of the American Board of Surgery’s Continuous Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting ABS credit.

Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to earn credit toward the CME of the American Board of Orthopaedic Surgery’s Maintenance of Certification program. It is the CME activity provider's responsibility to submit learner completion information to ACCME for the purpose of granting ABOS credit.

Your participation information will be shared with specialty boards through the ACCME's PARS reporting system. Successful completion of a course examination is required. Submissions are recorded in approximately 48 hours. You will receive an email when your credits have been processed.

Available Credit

  • 2.00 ABOS Accredited CME
  • 2.00 ABS Accredited CME
  • 2.00 AMA PRA Category 1 Credit™
  • 2.00 General certificate of attendance
  • 2.00 Florida Board of Dentistry
  • 2.00 Florida Board of Dietitians
  • 2.00 Florida Board of Clinical Social Workers, Marriage and Family Therapists and Mental Health Counselors
  • 2.00 Florida Board of Podiatric Medicine

Price

Cost:
$9.95
Please login or register for a Baptist Health CME account to take this course.

Before you continue...

This course is not approved for your profession.

For a full list of relicensure courses offered by Baptist Health CME, please click the link below:

View All Relicensure Courses

You have not indicated a profession and Florida license number in your user profile. Your credits will not be reported automatically to CE Broker.

Please follow these steps before proceeding:

  1. Click here to edit your user profile.
  2. Select "I am licensed in the state of Florida and I would like my credits reported to CE Broker."
  3. Select your profession from the dropdown.
  4. Enter your Florida license Number.
  5. Save your changes.

View Video Tutorial

Please take the following course instead:

Preventing Medical Errors and Promoting Patient Safety (Florida Board of Nursing)

Please take the following course instead:

Medical Errors: Promoting a Culture of Patient Safety - Psychologist Course

Our records indicate that your profession is: [current-user:profile-profile:field-profession].

This course is only intended for:

  • Allopathic Physicians
  • Physician Assistants/Physician Associates
  • Dentists
  • Podiatrists
  • Anesthesia Assistants
  • Dietitians
  • Social Workers
  • Marriage and Family Therapists
  • Mental Health Counselors