Medical Errors: Promoting a Culture of Patient Safety - Psychologist Course NEW

 

This course satisfies the Florida Board's relicensure requirements for the prevention of medical errors for psychologists. 

Click on the Register tab to start the course.

This course is NOT intended for physicians, osteopathic physicians, nurses, or nurse practitioners.

Current Florida Board of Psychology relicensure requirements are available here. 

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Continuing Medical Education Department
Office Hours: Monday - Friday, 7:30 a.m. - 3:30 p.m.
Excludes federal holidays. Appointments only.
Phone: 786-596-2398

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Target Audience

Psychologists (Instructional Level: Intermediate).

Baptist Health is approved by the American Psychological Association to sponsor continuing education for psychologists. Baptist Health South Florida maintains responsibility for this program and its content.

Learning Objectives

  • List the current statistics on the incidence of medical errors and describe their impact on patient safety.
  • Summarize the role and key recommendations of the Institute of Medicine (IOM) task forces on improving healthcare quality in the United States.
  • Identify common error-prone situations, processes, and contributing factors in healthcare settings.
  • Demonstrate strategies to foster a culture of safety within a healthcare team or organization.
  • Apply at least two evidence-based processes for reducing and preventing medical errors to improve patient outcomes.
  • Explain the steps and benefits of conducting a root cause analysis (RCA) following a medical error.
  • Describe the procedures for reporting medical errors according to Baptist Health policies.
  • Recognize the unique safety needs of special populations (e.g., pediatric, geriatric, or cognitively impaired patients).
  • Identify at least three potential sources of medical error in mental health practice, including diagnostic errors, failure to report abuse, and misidentification of medical conditions as psychiatric disorders.
Additional information
Bibliography: 
  • DeAngelis, T. (2016, September) Preventing medical errors: Psychologists are revamping health-care systems to keep patients safe from life-threatening mistakes. Retrieved from http://www.apa.org. Frese, M., & Keith, N. (2015). Action errors, error management, and learning in organizations. Annual review of psychology, 66, 661-687.
  • Hunt, D. F., Bailey, J., Lennox, B. R., Crofts, M., & Vincent, C. (2021). Enhancing psychological safety in mental health services. International journal of mental health systems, 15(1), 33. Slight, S. P., Beeler, P. E., Seger, D. L., Amato, M., Her, Q. L., Swerdloff, M., … & Bates, D. W. (2019). The impact of computerized physician order entry on medication errors in a multispecialty group practice. Journal of the American Medical Informatics Association, 26(9), 860-867.
  • Khairat, S., Burke, G., Archambault, H., Schwartz, T., Larson, J., & Ratwani, R. (2018). Perceived burden of EHRs on physicians at different stages of their career. Applied Clinical Informatics, 9(2), 336-347.
  • Ancker, J. S., Edwards, A., Nosal, S., Hauser, D., Mauer, E., & Kaushal, R. (2017). Effects of workload, work complexity, and repeated alerts on alert fatigue in a clinical decision support system. BMC Medical Informatics and Decision Making, 17(1), 36.
  • Newman-Toker DE, Peterson SM, Badihian S, Hassoon A, Nassery N, Parizadeh D, Wilson LM, Jia Y, Omron R, Tharmarajah S, Guerin L, Bastani PB, Fracica EA, Kotwal S, Robinson KA. Diagnostic Errors in the Emergency Department: A Systematic Review. Comparative Effectiveness Review No. 258. (Prepared by the Johns Hopkins University Evidence-based Practice Center under Contract No. 75Q80120D00003.) AHRQ Publication No. 22(23)-EHC043. Rockville, MD: Agency for Healthcare Research and Quality; December 2022. Errata and Addendum, August 2023.
  • Florida Agency for Health Care Administration (AHCA). Office of Risk Management and Patient Safety. Adverse Incident Reporting System (AIRS) Annual Summary, 2023.
  • Centers for Disease Control and Prevention. (2025). Core Elements of Hospital Diagnostic Excellence (DxEx). Retrieved from https://www.cdc.gov/patient-safety/hcp/hospital-dx-excellence/index.html
  • Agency for Healthcare Research and Quality. (2023). Calibrate Dx: A Resource To Improve Diagnostic Decisions. Retrieved from https://www.ahrq.gov/diagnostic-safety/tools/calibrate-dx.html
  • Abimanyi-Ochom, J., Bohingamu Mudiyanselage, S., Catchpool, M., Firipis, M., Wanni Arachchige Dona, S., & Watts, J. J. (2019). Strategies to reduce diagnostic errors: A systematic review. BMC Medical Informatics and Decision Making, 19(174). https://doi.org/10.1186/s12911-019-0901-1
  • Jetté N, Kwon CS. Electronic Health Records—A System Only as Beneficial as Its Data. JAMA Network Open. 2019.
  • Mullins A et al. Health Outcomes and Healthcare Efficiencies Associated with the Use of Electronic Health Records in Hospital Emergency Departments: A Systematic Review. Journal of Medical Systems. 2020.
  • Pattar BSB et al. Electronic Health Record Interventions to Reduce Risk of Hospital Readmissions: A Systematic Review and Meta-Analysis. JAMA Network Open. 2025.
  • Nguyen OT et al. Electronic Health Record Nudges and Health Care Quality and Outcomes in Primary Care: A Systematic Review. JAMA Network Open. 2024.
  • Upadhyay, S., & Opoku-Agyeman, W. (2023). Implementation levels of electronic health records and their influence on quality and safety. Online Journal of Nursing Informatics, 26(3).
  • Brookings Institution. (2017). Health information exchanges reduce redundant medical procedures. https://www.brookings.edu/articles/health-information-exchanges-reduce-redundant-medical-procedures/
  • Kepner, S., & Jones, R. (2024). Patient safety trends in 2023: an analysis of 287,997 serious events and incidents from the nation’s largest event reporting database. Patient Safety, 6(1).
  • Wang, J., Liang, H., Kang, H., & Gong, Y. (2019). Understanding Health Information Technology Induced Medication Safety Events by Two Conceptual Frameworks. Applied clinical informatics, 10(1), 158–167.
  • Pew Charitable Trusts. (2018, August 28). Ways to improve electronic health record safety.
  • Hamade, N., Terry, A., & Malvankar-Mehta, M. (2019). Interventions to improve the use of EMRs in primary health care: A systematic review and meta-analysis. BMJ Health & Care Informatics, 26(1), e000023.
  • Romano, M. J., & Stafford, R. S. (2011). Electronic health records and clinical decision support systems: Impact on national ambulatory care quality. JAMA Internal Medicine, 171(10), 897–903.
Course Summary
Available credit: 
  • 2.00 Psychology CE
  • 2.00 General certificate of attendance
  • 2.00 Florida Board of Psychology
Course opens: 
06/01/2026
Course expires: 
05/31/2028
Cost:
$9.95

Introduction

Samer Fahmy, M.D., FACP
Chief Medical Executive for Quality, Patient Safety, Informatics, Academics, and GME
Clinical Enterprise
Baptist Health South Florida

Mental & Behavioral Health

Barry M. Crown, Ph.D., FACPN
Diplomate, American Board of Professional Neuropsychology
Chartered Psychologist - UK

Rafael A. Rivas-Vazquez, Psy.D.
Clinical Neuropsychology
First Choice Neuropsychology

Electronic Medical Records Authors

Patricia Lopez Rodriguez
Manager, Informatics Strategic Operations
Medical Informatics
Technology & Digital
Baptist Health South Florida

Jorge Coronel, M.D., FHM
Senior Medical Director
Medical Informatics Technology & Digital
Baptist Health South Florida

Risk Management Authors

Elizabeth Greene Taquechel, MS, R.N., CPPS, CPHQ
Corporate Director
Risk Management
Baptist Health South Florida

Alina Hernandez, MHSA, RN, CPHQ, CEN, CPPS
Risk Management
Baptist Health South Florida

Patient Safety Author

Yvette A. King-Archer, MSN, R.N., CPPS
Manager, Patient Safety & Regulatory Affairs
Quality & Accreditation Operations
Baptist Health South Florida

Rafael A. Rivas-Vazquez, Psy.D., faculty for this educational activity, has no relevant financial relationship with ineligible companies* to disclose, and has indicated that the presentation or discussion will not include off-label or unapproved product usage.
 

Barry M. Crown, Ph.D., J.D., conference director for this educational activity and Patricia Lopez Rodriguez, Elizabeth Greene Taquechel, MS, R.N., CPPS, CPHQ, Alina Hernandez, MHSA, RN, CPHQ, CEN, CPPS, Yvette A. King-Archer, MSN, R.N., CPPS, Samer Fahmy, M.D., FACP and Jorge Coronel, M.D., FHM, content contributors, have no relevant financial relationships to disclose with ineligible companies.*

Non-faculty contributors and others involved in the planning, development, and editing/review of the content have no relevant financial relationships to disclose with ineligible companies*

*Ineligible companies - Companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Disclosure Policy and Disclaimer

Baptist Health is approved by the American Psychological Association to sponsor continuing education for psychologists. Baptist Health South Florida maintains responsibility for this program and its content.

Available Credit

  • 2.00 Psychology CE
  • 2.00 General certificate of attendance
  • 2.00 Florida Board of Psychology

Price

Cost:
$9.95
Please login or register for a Baptist Health CME account to take this course.

Before you continue...

This course is not approved for your profession.

For a full list of relicensure courses offered by Baptist Health CME, please click the link below:

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  4. Enter your Florida license Number.
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View Video Tutorial

Please take the following course instead:

Medical Errors: Promoting a Culture of Patient Safety

Please take the following course instead:

Preventing Medical Errors and Promoting Patient Safety (Florida Board of Nursing)

Our records indicate that your profession is: [current-user:profile-profile:field-profession].

This course is only intended for Psychologists.