Navigating Difficult Discussions with Patients and Families (Part 1) – Best Practice Tools

Physicians in every clinical specialty engage in serious and difficult discussions with patients and their family members. This course demonstrates communication models that employ an evidence-based framework for communicating serious news. Physicians who utilize effective communication tools when having serious conversations with patients and their family members about their treatment options and possible clinical outcomes can improve clinician self-assessments and patient satisfaction scores.

Target Audience

Physicians who have contact with patients and family members, Physician Assistants, Nurse Practitioners, Nurses, Respiratory Therapists, Occupational Therapists, Social Workers and other interested healthcare professionals.

Learning Objectives

  • Effectively navigate high stakes, difficult or emotional discussions with patients and/or their families by implementing communication models that utilize an evidence-based framework for communicating serious news. 
Additional information
Bibliography: 

L. Schwarze, MD, MPP,1 Jacqueline M. Kehler, MD,2 and Toby C. Campbell, M (2013). Navigating high risk procedures with more than just a street map. Journal of Palliative Medicine, 16(10), 1169- 1171.

Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 General certificate of attendance
  • 1.00 Florida Board of Clinical Social Workers, Marriage and Family Therapists and Mental Health Counselors
  • 1.00 Nurse Practitioners
  • 1.00 Florida Board of Nursing
  • 1.00 Florida Board of Occupational Therapy
  • 1.00 Florida Board of Respiratory Therapy
Course opens: 
06/01/2016
Course expires: 
04/30/2021

Toby C. Campbell, M.D., MSCI
Associate Professor, Medical Oncology and Palliative Medicine
Chief of Palliative Care
Hospice & Palliative Medicine Fellowship Program Director
University of Wisconsin
Madison, Wisconsin

Toby C. Campbell, M.D., MSCI, indicated that neither he nor his spouse/partner has relevant financial relationships with commercial interest companies, and he will not include off-label or unapproved product usage in his presentations or discussions.

Non-faculty contributors and others involved in the planning, development and editing/review of the content have no relevant financial relationships to disclose. 

Disclosure Policy and Disclaimer

Baptist Health South Florida is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. Baptist Health has been re-surveyed by the ACCME and awarded Commendation for 6 years as a provider of CME for physicians.
              
Baptist Health South Florida designates this enduring material for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Available Credit

  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 General certificate of attendance
  • 1.00 Florida Board of Clinical Social Workers, Marriage and Family Therapists and Mental Health Counselors
  • 1.00 Nurse Practitioners
  • 1.00 Florida Board of Nursing
  • 1.00 Florida Board of Occupational Therapy
  • 1.00 Florida Board of Respiratory Therapy
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