Navigating Difficult Discussions with Patients and Families (Part 1) – Best Practice Tools

Physicians in every clinical specialty engage in serious and difficult discussions with patients and their family members. This course demonstrates communication models that employ an evidence-based framework for communicating serious news. Physicians who utilize effective communication tools when having serious conversations with patients and their family members about their treatment options and possible clinical outcomes can improve clinician self-assessments and patient satisfaction scores.

Target Audience

Physicians who have contact with patients and family members, Physician Assistants/Physician Associates, Nurse Practitioners, Nurses, Respiratory Therapists (Patient Care), Occupational Therapists, Pharmacists, Social Workers and other interested healthcare professionals.

Learning Objectives

  • Effectively navigate high stakes, difficult or emotional discussions with patients and/or their families by implementing communication models that utilize an evidence-based framework for communicating serious news.
Additional information
Bibliography: 

L. Schwarze, MD, MPP,1 Jacqueline M. Kehler, MD,2 and Toby C. Campbell, M (2013). Navigating high risk procedures with more than just a street map. Journal of Palliative Medicine, 16(10), 1169- 1171.

Course Summary
Available credit: 
  • 1.25 ABIM MOC II
  • 1.25 AMA PRA Category 1 Credit™
  • 1.25 General certificate of attendance
  • 1.25 Florida Board of Clinical Social Workers, Marriage and Family Therapists and Mental Health Counselors
  • 1.00 Nurse Practitioners
  • 1.00 Florida Board of Nursing
  • 1.25 Florida Board of Pharmacy
  • 1.00 Florida Board of Respiratory Therapy
Course opens: 
05/01/2024
Course expires: 
04/30/2027

Faculty

Toby C. Campbell, M.D., MSCI
Associate Professor, Medical Oncology and Palliative Medicine
Chief of Palliative Care
Hospice & Palliative Medicine Fellowship Program Director
University of Wisconsin
Madison, Wisconsin

Toby C. Campbell, M.D., MSCI, faculty of this educational activity, has no relevant financial relationship with ineligible companies* to disclose and has indicated that the presentation or discussion will not include off-label or unapproved product usage. 

Thinh H. Tran, M.D., and Zulma Ortiz-Rivera, M.D., conference directors for this educational activity, have no relevant financial relationships with ineligible companies* to disclose. 

Course coordinator, content reviewers, non-faculty contributors and others involved in the planning, development, and editing/review of the content have no relevant financial relationships to disclose with ineligible companies*.

*Ineligible companies - Companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

Baptist Health South Florida is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. Baptist Health has been re-surveyed by the ACCME and awarded Commendation for 6 years as a provider of CME for physicians.
              
Baptist Health South Florida designates this enduring material for a maximum of 1.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

American Board of Internal Medicine Maintenance of Certification

Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1.25 Medical Knowledge MOC point in the American Board of Internal Medicine's (ABIM) Maintenance of Certification (MOC) program. Participants will earn MOC points equivalent to the amount of CME credits claimed for the activity. It is the CME activity provider's responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.

Your participation information will be shared with specialty boards through the ACCME's PARS reporting system. Successful completion of a course examination is required. Submissions are recorded in approximately 48 hours. You will receive an email when your credits have been processed.

Through an agreement between the Accreditation Council for Continuing Medical Education and the Royal College of Physicians and Surgeons of Canada, medical practitioners participating in the Royal College MOC Program may record completion of accredited activities registered under the ACCME’s “CME in Support of MOC” program in Section 3 of the Royal College’s MOC Program.

Available Credit

  • 1.25 ABIM MOC II
  • 1.25 AMA PRA Category 1 Credit™
  • 1.25 General certificate of attendance
  • 1.25 Florida Board of Clinical Social Workers, Marriage and Family Therapists and Mental Health Counselors
  • 1.00 Nurse Practitioners
  • 1.00 Florida Board of Nursing
  • 1.25 Florida Board of Pharmacy
  • 1.00 Florida Board of Respiratory Therapy
Please login or register for a Baptist Health CME account to take this course.

Your participation information will be shared with specialty boards through the ACCME's PARS reporting system. Successful completion of a course examination is required. Submissions are recorded in approximately 48 hours. You will receive an email when your credits have been processed.

Required Hardware/Software

PC/Mac Users
PC/Mac Users

This site is supported on the most recent stable releases of the following browsers:

Click Here to Download Google Chrome
Google Chrome
Microsoft Edge
Microsoft Edge
Safari
Safari
Moxilla Firefox
Mozilla Firefox
Mobile Users
Mobile Users

This site is supported on the following mobile devices:

  • Apple iOS mobile devices running iOS 10 or later
  • Android mobile devices running Android 4.4 or later, with the latest release of Google Chrome or Mozilla Firefox
Technical Support
Technical Support

If you are experiencing technical difficulties or have received an error message, please send an email to CME@baptisthealth.net and include a print screen of the error message, your browser name and version, username and URL where the error occurred. You can expect a response within 48 hours.